Waiting for medical documentation of absences

How long is too long when employees don’t respond to employer requests?
By Natasha Zervoudakis
|Canadian HR Reporter|Last Updated: 12/12/2016

Question: If an employer knows an employee’s absence is due to a medical condition, but the employee doesn’t respond to requests to provide medical documentation supporting the absence or return date, how long must the employer wait?

Answer: The short answer is — it depends.

Generally speaking, there is no bright-line rule setting out how long an employer must wait to receive medical information before issuing discipline for an unsubstantiated absence. The analysis is contextual.