Rise of racial incidents challenging employers

Customer complaints highlight need for training
By Marcel Vander Wier
|Canadian HR Reporter|Last Updated: 03/20/2017

Allegations of a racist encounter at Winnipeg’s historic Fort Garry Hotel have lawyers urging companies to prepare for the possibility of public racism at their establishments.

Winnipeg lawyer Priti Shah, 51, said she was the subject of racist comments from another female patron in February after Shah approached a waitress to discuss an issue with her meal.

“She said that I should go back to my own country,” said Shah, who was born in Canada. “I was in shock.”