Change is constant for HR technology staff

HR systems don’t mean less work, just different kinds of work
By David Brown
|Canadian HR Reporter|Last Updated: 08/10/2004

The 10-person HR information management group at Manitoba telecommunications firm MTS Communications has changed dramatically in the past three years, says Deb Harcus, manager of the group.

For the last seven years the company has been running SAP (and is currently on version 4.6), but in 2001, they began to roll out employee self service across the company.

Before that the team spent a lot more time with mundane data entry tasks, she says. “A lot of the administrative work that used to come into the group went away.” As many HR systems managers have learned, that did not translate into less work, just different work — though hopefully work of greater value.