Getting people on board

Three lessons in humility for leaders
By Edmond Mellina
||Last Updated: 02/23/2005

In a recent interview, the former division chief executive officer of a Fortune 50 company complained about the resistance he had encountered while attempting to transform the corporate culture at his organization.

By his own account, he had spent countless hours yelling at people without succeeding in altering their behaviours. Unable to get his people on board, he couldn’t excuse his otherwise brilliant strategy. In the end, he had to resign to pursue other ventures.

Contract the approach of this executive with the perspective of Lou Gerstner, IBM’s former chairman and CEO. In his memoir,