Getting the right HR system starts with getting the right consultant

Buying a new HRMS is both a daunting and a tricky proposition
By David Brown
|Canadian HR Reporter|Last Updated: 09/17/2006

By 2003, TDL Group Corp, the parent company of Tim Hortons, had outgrown its HR management system.

It couldn’t provide self service or automated processes, and it couldn’t communicate with the payroll system, explained Scott Busch, compensation and HR technology analyst with TDL.

It was getting to the point where the company would have had to hire more people just to manage all of the processes, he said. Instead the firm decided late that year to take the leap and buy a new HR management system.