Getting results without authority

Since HR can’t ‘order’ people to accept good advice, the art of influencing others is a soft skill worth developing
By Peter Taylor
|Canadian HR Reporter|Last Updated: 03/15/2005

Have you ever hesitated to raise an issue with a manager only to face worse consequences at a later date? Have you ever gone into a situation apologetically and later found out that you had missed an opportunity to influence the outcome of that situation?

HR professionals constantly face situations that require them to influence outcomes in a way that does not make them look like a policing force. At the end of the day, HR professionals want to be seen as allies and significant contributors to the success of the organization.

Traps and solutions