The people side of HR system implementations

Implementation support: what to focus on
By Gerson Safran
|Canadian HR Reporter|Last Updated: 09/17/2006

HR system vendors provide users with two equally important categories of items: the system itself plus other associated software, and the implementation support needed to get the system up and running.

When it comes to the implementation support part of the equation, there are three components of the process to focus on: the training of users on the new system, the evaluation of existing processes, which may be modified because of the introduction of the new system, and the project control efforts needed to keep the implementation and any new processes on the agreed time and budget schedule.

Training the people who use the system