Accessibility depends on employees

Blind commuter’s fight for transit stop announcements hinges on drivers’ support
By Uyen Vu
|Canadian HR Reporter|Last Updated: 02/14/2006

Fresh from a win to get Toronto subway drivers to announce stops, a blind lawyer and accessibility activist has launched a second complaint to force bus and streetcar drivers to do the same on surface routes.

Citing potential difficulties with employees over the requirement, the TTC has offered instead to put in technology to announce the stops.

The case offers a glimpse into the sweeping changes that are required if businesses and institutions are to offer full accessibility to people with disabilities. With the passing of a new accessibility law in Ontario last spring, it’s also a reminder to employers about the extent to which compliance will depend on employees and how they think about and do their jobs.