Conducting a disability audit

Made-in-Canada tool gains worldwide acceptance
By Uyen Vu
|Canadian HR Reporter|Last Updated: 03/15/2006

As a manager of consulting services at the Saskatchewan Association of Health Organizations, Leanne Hamm has long been training health administrators across the province on such issues as return to work, disability management and case management.

Now, she hopes to be able to provide another service: a disability management audit that would help organizations identify what they’re good at and what they need to work on. The association provides its 160 members, including regional health authorities, hospitals and special care homes, with a range of support services in payroll, collective bargaining, benefit programs, professional development and health and safety.

The audit tool Hamm will be using is the Consensus Based Disability Management Audit, developed by the National Institute of Disability Management and Research (NIDMAR), a Victoria-based non-profit education, training and research organization. To conduct a disability audit, Hamm would typically spend five days poring through policies and procedures, committee minutes and individual case files, both open and closed, to find out how they were handled. She would then sit down with representatives of both management and employees to determine a score for each of the audit’s 84 questions. Both parties will have to agree on the score for each question. If they don’t, it’s the lower score that’s registered.