Misfiring on the rules of engagement

Leaders know what engages staff, but aren’t following through: survey
By Uyen Vu
|Canadian HR Reporter|Last Updated: 07/10/2007

“Employee engagement.” The phrase is often used to describe employees who are driven by a commitment to the job, a desire to do the best and a belief the work matters.

Engagement may be what employers say they’re after, but do they know how to foster it? And, if they do, how well are they able to create a work environment that builds engagement? Do they know what’s important in fostering engagement?

According to