Employees value trust and a variety of work

UBC research finds slight increase in workers’ trust equals a 36-per-cent raise in boosting morale
By Shannon Klie
|Canadian HR Reporter|Last Updated: 06/07/2006

Organizations looking for ways to boost employee morale should forget about annual raises and focus on building trust, according to a new study.

Researchers at the University of British Columbia (UBC) found that when an employee’s trust in management increases one point on a 10-point scale, it has the same effect on that employee’s level of life satisfaction as a 36-per-cent raise.

Conversely, a 10-per-cent raise, much more than the average 3.5 per cent most Canadians will get this year, will boost an employee’s level of personal satisfaction by only a small fraction.