Managers don’t dole out recognition as often as they should: survey

Canadian HR Reporter readers value recognition as way to motivate employees
By Uyen Vu
|Canadian HR Reporter|Last Updated: 11/26/2006

Here’s a sentiment many HR practitioners could relate to: “Recognition is a small piece of my job but it’s the one that takes up the most time.”

That’s how Connie Cyr, manager of employee performance at Nanaimo, B.C.-based Coastal Community Credit Union, describes her work. When the current credit union was formed out of a merger of four credit unions in January 2005, she spent a considerable amount of time thinking about ways to harmonize the four distinct recognition programs. She read up on best practices, held focus groups among staff to seek out program ideas and talked to her peers to find out what’s standard at other credit unions. Ultimately, she had to leave certain programs for a later date, as the core ones she rolled out would keep her busy enough. Sometimes, she gets night sweats wondering if she’s missed someone’s anniversary.

Given the time it can take, the wonder isn’t that some employers can’t set up a formal program, it’s that most of them do. Last month,