HR manager’s bookshelf

Getting to heart of change, facilitation and learning
By Ray Brillinger
|Canadian HR Reporter|Last Updated: 05/31/2007

Getting to heart of change, facilitation and learning Despite differences in workplace culture, questions about, and requirements for, effective organizational change are fairly universal:

•How can we become more proactive, rather than reactive, in dealing with major change?

•What are the required skills for being an effective facilitator, coach or change agent?