No second chances for first impressions (Editor’s notes)

Recruiter's gaffe shows importance of training for low-level HR staff
By Todd Humber
|Canadian HR Reporter|Last Updated: 08/13/2007

Recruiting is, typically, an entry-level job. Walk into most HR departments across the country and odds are the person handling the day-to-day recruiting activities is a junior worker fresh out of school.

That’s not a bad thing. After all, every career path needs a bottom rung and the work of a recruiter isn’t exactly strategic. It involves a lot of flipping through resumés, arranging interviews and checking references — not exactly the best use of an HR vice-president’s time.

But none of that minimizes the importance of the recruiter’s role. In fact, one could argue recruiters have one of the most critical jobs in the HR department, if not the entire organization.