Gazing into HR’s future

The next step in the charge for strategic HR is accurate predictions, says Jac Fitz-enz
By Lesley Young
|Canadian HR Reporter|Last Updated: 09/20/2007

Given that author and consultant Jac Fitz-enz is known as the “father of human capital performance benchmarking,” it is only fitting he lead the charge into the next step for strategic HR: “Prediction-making.”

Accurate predictions will help HR determine how the turnover rate will hurt the company three years from now and answer questions such as whether company leadership is strong enough for future success and, if a new business unit is launched tomorrow, how many staff will be needed and what the labour costs will be.

Fitz-enz is working on making it possible for HR professionals to answer these kinds of questions and, ultimately, fulfill their function’s core business competency — to deliver human capital return on investment.