TTC hires U.S. expert to reduce injury rate

Move could save Toronto Transit Commission $3 million per year in absentee costs
||Last Updated: 02/13/2008

To help reduce an employee-injury rate that has resulted in a one-third increase in days lost over the past five years, the Toronto Transit Commission has hired the company that helped NASA recover from the Columbia space shuttle disaster.

The TTC will pay U.S. consultancy Behavioral Science Technology between $7.3 million and $8.9 million to help reduce injuries by 40 per cent to 60 per cent over the next three years.

The reduction in injuries should lower absentee costs by about $3 million annually, said TTC chief general manger Gary Webster.