HR outsourcing lessons from Home Depot, Devon Canada

Finding right benefits administration provider from outside can benefit employees
By JF Potvin and Aamir Mian
|Canadian HR Reporter|Last Updated: 01/24/2008

If finding enough skilled personnel to handle transactional HR activities is increasingly challenging, is outsourcing the way to go? Many organizations are answering that question with a “yes” and, in doing so, are experiencing additional advantages.

When it comes to benefits administration, the right provider can help reinforce an organization’s strategy for becoming an employer of choice.

The trend to outsource does not mean employers are jumping on the bandwagon without a rigorous selection process and evaluation of potential outsourcing providers. Two organizations that recently outsourced flexible benefits administration for their Canadian operations, Devon Canada and The Home Depot, talk about their outsourcing experiences.