U.K. law holds employers liable for harassment from customers

Advocacy group warns law could cost businesses $20.2 million
|hrreporter.com|Last Updated: 04/09/2008

A new law that holds British employers liable if they fail to protect employees from sexual harassment, even from customers, came into force on April 6.

The law extends the scope of sexual harassment legislation to protect employees from ill-treatment by customers and holds employers responsible if they fail to take "all reasonable steps" to protect workers from all forms of abuse including lewd remarks and sexist jokes.

The amendments require employers to act if they are informed of such discrimination on three occasions or more.