With absenteeism on rise, payroll can step forward

Brother International sensed there was some impropriety when it came to employees and time and attendance but its manual system, generated from workers punching in at various locations, provided little insight or confirmation.

Issues with absenteeism were “more than anything an unknown because they spent so much time processing the payroll, they didn’t have a lot of time to do verification,” says Jim Westcott, research manager of business transformation processing at market research firm IDC, which surveyed Brother on behalf of Ceridian. “They really didn’t have any good understanding of absenteeism or those other issues that go along with manual timecard entry, like a friend picking up their friend’s time sheets as they go in… and how they were impacting the business.”

So the business machines manufacturer automated its payroll system and saw positive results in the areas of payroll processing and workforce performance.