50 Best Employers 2009

Employers well-positioned to meet economic challenges: Study
|Canadian HR Reporter|Last Updated: 01/05/2009

As the country enters a recession, Canadian businesses with high employee engagement have a competitive advantage in their ability to weather the storm, according to the results of Hewitt Associates' tenth annual Best Employers in Canada study.

"The average employee engagement score at this year's 50 Best Employers is 76 per cent, 22 percentage points higher than the average at other participants in the study," said Neil Crawford, leader of the Best Employers in Canada study.

"While an engaged workforce alone doesn't make an organization recession-proof, it can provide a level of resilience that other employers do not enjoy. These employees are highly productive and motivated. They are more likely do what is necessary to help their employer succeed."

The results from this year's study were based on survey responses from more than 115,000 Canadian employees in 145 organizations, with additional input from more than 1,200 leaders and human resources professionals.

No organization has appeared on the list every year for the past decade. However, several organizations have been recognized annually over extended periods since the study's inception.

"Many of these employers have experienced significant business challenges and have survived and thrived, in large part due to a solid foundation of high employee engagement," stated senior consultant Ted Emond.

While the specific HR practices used to engage employees vary, there are some common qualities shared by all those recognized on the 50 Best Employers list.

One of the primary differentiators is the behaviour demonstrated by senior leaders.

"Leaders at these organizations are absolutely clear that employees are critical to their success. They foster frequent two-way communication to ensure employees feel 'part of the team' and understand the part they play in achieving corporate objectives," said Crawford.

"In addition, Best Employers place more emphasis than other organizations on providing learning and development opportunities, strong performance management, and human resources programs that are not only competitive, but really meet the needs of each employee."

In its 10th year, 10 new organizations have made Hewitt's Best Employers in Canada list. The list includes 25 organizations from Ontario, eight from British Columbia, eight from Quebec, five from Alberta, three from Saskatchewan and one from Manitoba.

50 Best Employers 2009

1

EllisDon Corporation

London, Ont.

2

PCL Constructors Inc.

Edmonton

3

Bennett Jones LLP

Calgary

4

Edward Jones

Mississauga, Ont.

5

CIMA +

Montreal

6

Wellington West Holdings Inc.

Winnipeg

7

G&K Services Canada Inc.

Mississauga, Ont.

8

Farm Credit Canada

Regina

9

B.C. Biomedical Laboratories Ltd.

Surrey, B.C.

10

Aecon Group Inc.

Toronto

11

Flight Centre North America

Vancouver

12

The Co-operators

Guelph, Ont.

13

Starwood Hotels & Resorts Worldwide (Canada)

Toronto

14

GlaxoSmithKline Inc.

Mississauga, Ont.

15

Earl's Restaurants Ltd.

North Vancouver

16

Ivanhoe Cambridge Inc.

Montreal

17

Amex Canada Inc.

Markham, Ont.

18

Bentall LP

Toronto

19

AstraZeneca Canada Inc.

Mississauga, Ont.

20

Scotiabank

Toronto

21

OMERS

Toronto

22

Delta Hotels

Toronto

23

L'Union Canadienne

Quebec

24

Marriott Hotels and Resorts Canada

Mississauga, Ont.

25

McDonald's Restaurants of Canada Ltd.

Toronto

26

Envision Financial

Langley, B.C.

27

Chubb Insurance Company of Canada

Toronto

28

TD Bank Financial Group

Toronto

29

OpenRoad Auto Group

Richmond, B.C.

30

COnt.EXUS

Regina

31

Dessau Inc.

Montreal

32

Federal Express Canada Limited

Mississauga, Ont.

33

Ceridian Canada

Mississauga, Ont.

34

Keg Restaurants Ltd.

Toronto

35

Canadian Western Bank

Edmonton

36

Gowling Lafleur Henderson LLP

Toronto

37

Novartis Pharma Canada Inc.

Dorval, Que.

38

Deloitte & Touche LLP

Toronto

39

SAP Canada Inc.

Toronto

40

ATB Financial

Edmonton.

41

Co-operators Life Insurance Company

Regina

42

Golder Associates Ltd.

Burnaby, B.C.

43

British Columbia Automobile Association

Burnaby, B.C.

44

Ultramar Lteé

Montreal

45

Meyers Norris Penny

Calgary

46

Mouvement Desjardins

Montreal

47

R.C. Purdy Chocolates Ltd.

Vancouver

48

Procter & Gamble

Toronto

49

Pepsi-QTG Canada

Mississauga, Ont.

50

National Bank of Canada

Montreal

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