Employee input key to work redesign

You may be involving staff now but are you just scratching the surface?
By David Brown
|Canadian HR Reporter|Last Updated: 02/09/2001

In the knowledge economy, where the only resources that differentiate one company from the next are its people, companies literally sink or swim with the contributions of its employees.

The challenge facing companies and HR departments is getting employees to give as much as they can, as often as they can, at a time of nearly constant flux. Business models can change seemingly overnight, and with them organizational practices and processes.

Employees become easily discouraged and frustrated by orders from management that seem to make no sense in light of what staff are living every day on the front line.