The ingredients of emotional intelligence

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|Canadian HR Reporter|Last Updated: 07/21/2003

Much of the debate surrounding EI centres on the lack of scientific measures to quantify intangible assets.

The following list of competencies was compiled by the Emotional Intelligence Consortium (www.eiconsortium.org). And while the list — culled mainly from the works of EI pioneer Daniel Goleman — may be neither conclusive nor definitive, it should give readers a better understanding of the behaviours, skills and characteristics that comprise EI.

Self-awareness