The ingredients of emotional intelligence

|Canadian HR Reporter|Last Updated: 07/21/2003

Much of the debate surrounding EI centres on the lack of scientific measures to quantify intangible assets.

The following list of competencies was compiled by the Emotional Intelligence Consortium ( And while the list — culled mainly from the works of EI pioneer Daniel Goleman — may be neither conclusive nor definitive, it should give readers a better understanding of the behaviours, skills and characteristics that comprise EI.