HR metrics all about context

Anything can be measured, but what should HR focus on when crunching numbers?
By Ian Turnbull
|Canadian HR Reporter|Last Updated: 09/18/2009

Everything can be measured through some combination of quality, quantity, cost, value and time. All functions in an organization, from operations to back-room administrative functions, can be measured in this fashion.

The process of measuring activities or results and then generating a report is known as metrics. But while anything can be measured, not all metrics are of interest to the CEO.

What to measure