Art and science to flexible staffing

Solution can be tailored to peaks and valleys of business
|Canadian HR Reporter|Last Updated: 11/15/2009

Many large organizations deliberately plan to have a reasonable portion of staffing requirements filled with contingent workers. But companies often ignore the question of whether these workers are needed all the time. They do not consider how flexible staffing, tailored to business peaks and valleys, can save money and maximize profit.

Flexible staffing is a strategic business concept in which companies analyze the dynamic business workload and hire contingency staff to strategically supplement the permanent workforce to maximize profits and productivity. Contingency staffing is most valuable when used strategically as a supplement to the permanent workforce and not simply as a quick fix for absent employees or as a replacement for permanent employees due to downsizing or restricted budgets.

“Employers that have flexibility in adjusting labour requirements to meet product and service demands have a competitive edge over those with less flexible human resource policies. Flexible staffing arrangements undeniably increase business competitiveness,” said the United States. Department of Labor in its 1999 Report on the American Workforce.