Canadians among most committed employees: Survey

Engagement drivers include sense of belonging and meaningful contribution
|hrreporter.com|Last Updated: 11/20/2009

Canadians are among the world’s most engaged workers, according to a new global study.

Right Management surveyed 28,810 employees in 15 industrialized countries, including 1,980 Canadians. It found the engagement profile of Canadian employees is strikingly above the global average, said Henryk Krajewski, vice-president and national practice leader for Right Management.

Percentage of employees engaged:

Global

Canada

Overall engagement

34 %

41 %

Job engagement

41 %

48 %

Organization engagement

43 %

49%

High employee commitment was also found in India, New Zealand and the United States, while the least committed employees were in Japan and Korea.

The study measured the correlation between high engagement and factors that influence commitment, while also identifying the key drivers on a country-by-country basis. The top drivers for committed Canadian workers are:

• alignment with the organization’s core values

• being fairly rewarded (pay, benefits, incentives) for performance

• working in an organization that has a reputation for having customers that think highly of the company’s products and services

• working with senior leaders that value employees

• opinions count in terms of creating change.

“What these drivers have in common is that they reflect an employee’s sense of belonging and a desire to participate in a meaningful way,” said Krajewski.

However, there is still substantial room for improvement in engagement among Canadian workers, he said.

“The findings suggest that despite widespread efforts and investment, organizations have not yet cracked the code on how to involve employees in meaningful dialogue and activity that can lead to increased engagement, leverage and productivity inside the organization.”

Employee engagement is fundamental for organizational effectiveness and boosts productivity and profitability.

“So when the role of employees is taken for granted the unavoidable outcomes are poor morale, lower performance and career dissatisfaction… negative behaviours that hurt the bottom line,” he said.

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