HR measurement increasingly sophisticated

Quality of hire growing area of interest: Report
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 06/15/2010

As HR practitioners seek to demonstrate the effectiveness and impact of hiring processes, quality of hire is gradually receiving more attention and growing in sophistication as a metric, according to a report from the Conference Board of Canada.

Forty per cent of respondents formally assess this area through performance reviews (57 per cent), probationary period assessments (55 per cent), surveys or feedback from hiring managers (12 per cent), interviews with hires (10 per cent), formal testing (nine per cent) and reference checks or resumé evaluations (nine per cent).

While HR has been collecting data around time-to-fill and cost-per-hire for years, that doesn’t necessarily say anything about the quality of the people coming into an organization, said Ruth Wright, associate director of leadership and HR research at the Conference Board of Canada.