Giving feedback that fuels success

Leaders must reframe thinking, approach to successfully help employees
By Eileen Chadnick
|Canadian HR Reporter|Last Updated: 09/07/2010

Acknowledgement and feedback are critical to help employees grow, develop skills and confidence and feel appreciated. But, too often, managers lack the proficiency to effectively provide feedback — both for good performance and more problematic performance.

Giving tough feedback can be a source of stress, especially for new leaders. They worry about repercussions: Will the conversation compromise the employee’s feelings and create conflict and tension in the relationship?

When handled well, constructive feedback conversations can represent important opportunities to develop people, improve performance and build trust in a leader-employee relationship. To successfully provide such feedback, consider the following points: