Lost time more than a disability issue

By David Brown
|Canadian HR Reporter|Last Updated: 09/04/2003

Absenteeism must be measured and managed if HR departments hope to reduce the millions of dollars spent on lost time.

“Stress management or attendance management programs focus on an individual’s coping skills or behaviour and rarely address the underlying organizational issues,” said Anne Nicoll, of William M. Mercer, in presenting the findings from a new study on time loss in Canadian businesses.

“Employers should not view absence as solely a disability or health issue. These are business issues that require management action.”