At this 3 day workshop you will learn how to prepare for difficult conversations, deliver messages powerfully, confront someone calmly and respectfully, overcome the fears that lead you to avoid conversations, how to end a difficult conversation and spot personality differences. You will have the opportunity to complete the Myers-Briggs Type Indicator-Step II and receive a customized report containing insights into your personality type and the personality types of others. The workshop involves three case studies, seven group exercises, lectures, and videos. The workshop qualifies for 30 CHRP recertification points by HRPA. Each participant will receive a certificate from the University of Windsor Law School, upon completion.