Managing Unionized Environments: Living the Collective Agreement
Collective bargaining may get all the attention of the outside world but effective, day-to-day relationship management determines the success of managers and unionized workers. In this skills-building program designed for both supervisors and union representatives, the use and application of the collective agreement is placed into an intensely practical context.
Learn both management and union best practices on challenging issues such as discipline, performance management, and job competition. Develop interest-based skills to eliminate positional behaviour and engage difficult people, whether staff or management. Reduce friction arising from the daily interpretation of the collective labour agreement.