Claudine Kapel is principal of Kapel and Associates Inc., a Toronto-based human resources and communications consulting firm specializing in the design and implementation of compensation and total rewards programs. Her work includes designing base pay structures, incentive plans and performance management systems. She also helps organizations to achieve and maintain pay equity compliance. Claudine writes and speaks frequently on human resource issues and is a co-author of Straight Talk on Managing Human Resources. For more information, visit