Balancing compliance needs with business traveller experiences

How to ensure corporate travel policies can be leveraged for recruitment, retention
By Patricia Huska
|Canadian HR Reporter|Last Updated: 04/26/2018
More business travellers are exploring non-traditional travel and accommodation methods in their leisure travel and personal lives, and expect similar offerings in their business travel experiences. Credit: Dragon Images (Shutterstock)

A company’s travel policy can play a major role in recruiting and retaining top talent. So it’s important to know what employees are looking for and to offer them what they want — while balancing safety and compliance considerations.

Corporate travel policies are increasingly positioned as a key differentiator for retaining and recruiting talent. And travel managers are seeing a dramatic increase in quality-of-life inquiries from travellers, according to Managing the Modern Business Traveller, a 2017 study published by American Express Global Business Travel and the Association of Corporate Travel Executives (ACTE).

In 2017, 31 per cent said they’ve experienced more inquiries about work-life balance, while 30 per cent said more travellers have asked about adding a leisure element to business trips, found the survey of more than 170 travel managers around the world.