Avoiding human rights code landmines

Automated reference-checking makes for standardized, compliant approach
By Lee-Martin Seymour
|Canadian HR Reporter|Last Updated: 10/02/2017

Reference checking is considered somewhat mundane and simple, run-of-the-mill stuff, and a quick way to ensure due diligence is completed on a candidate.

That is until it goes wrong. Aside from the risk of hiring a candidate with nefarious intentions, there are legal issues that can arise from asking the wrong questions and, potentially, attracting the unwanted attention of a human rights commission.

When it comes to interviewing and reference checking, there are strong questions, weak questions and leading questions. There are also wrong questions that simply should not be asked but, unfortunately, fall through the cracks.