Leveraging artificial intelligence to build a better workforce

It’s time to discover how distinctive human qualities can elevate AI initiatives
By Trish Maguire
|Canadian HR Reporter|Last Updated: 01/28/2018

In listening to Cindy Gordon, CEO at SalesChoice, talk about the impact of artificial intelligence (AI) on today’s workplaces, I find I have more questions than answers. Without a doubt, AI is our future: It’s happening and is accelerating. I can see how AI can enable organizations to make quantum leaps and accomplish new possibilities. At the same time, I can see how, if mismanaged, AI could potentially devalue, depreciate and debilitate the human spirit. 

At the 2016 World Economic Forum, the call for action was focused on “mastering the Fourth Industrial Revolution — the wave of technological advances that are changing the way we live, work, stay alive and interact with each other and machines — is essential.” 

Clearly, we are beyond a debate based solely on how AI technologies can either destroy or create alternative jobs.