How to protect sensitive information

If a worker requests accommodation, how does an employer balance privacy issues?
By Colin Gibson
|Canadian HR Reporter|Last Updated: 05/15/2017

Question: If a worker requests accommodation based on family status, how does the employer balance the sensitivity of the worker’s private information with having enough information to evaluate the request?

Answer: In most Canadian jurisdictions, family status is a prohibited ground of discrimination under human rights legislation. As a result, where a workplace rule has the effect of discriminating against an employee because of her family status, the employer may have a duty to take reasonable steps to accommodate the employee’s circumstances, up to the point of undue hardship.

The nature and extent of the accommodation may depend on the jurisdiction that governs the employment relationship.