How to conduct an effective (and defensible) workplace investigation

Planning, preparation, organization, skill, speed and discretion required
By Lisa Bolton and Gerald Griffiths
|Canadian HR Reporter|Last Updated: 03/01/2018
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Increasingly, employers are recognizing the importance of conducting a workplace investigation, not only to ensure statutory compliance, but also to discover workplace problems, prevent recurrence, take corrective action and prepare for litigation, mediation or arbitration.

How an investigation is handled is critical. A successful workplace investigation requires planning, preparation, organization, skill, speed and discretion.

While the law does not set out hard-and-fast rules regarding specific do’s and don’ts, at the very least, the investigation must be conducted in a manner that is consistent with the principles of procedural fairness.