Training the contingent workforce

By Leslie Hetherington
|CHRR, Guide to Training & Development|Last Updated: 11/22/2002

Good help is definitely hard to find. But sometimes effective training can make the difference and ensure good help delivers the desired results. Although orientation and skill enhancement are vital to the long-term success of full-time employees, they are equally important for the contingent workforce.

Professionals in staffing service firms will all say that training and skill enhancement can play just as great a part in the preparation of those seeking temporary and contract work as it does for those looking for a full-time position. Indeed, these professionals take a proactive role in preparing their staff long before they reach the client’s workplace.

Temporary and contract staffing services use various tactics to prepare and train contingent workers, but the strength is not often in any single approach but the sum of the whole.