Finding the right words in awkward situations

5-step approach for tackling prickly conversations with employees

As a leadership and communications expert, Merge Gupta-Sunderji thought she had heard it all. But when her Calgary-based firm asked clients about the most difficult conversations they’ve had with employees (see sidebar on page 24), she was admittedly surprised.

To read the full story, login below.

Not a subscriber?

Start your subscription today!