Termination excessive for worker using profanity

The grievor was not able to work due to an illness and was waiting for short-term disability benefits. After being assured he would be covered, the decision was reversed after a long delay. He used profanity to the insurance provider. The arbitrator found that the company's response of termination was disproportionate and he substituted a warning.

A worker was fired for using profanity during his telephone conversation with a representative from a third-party benefits provider concerning the status of his claim for short-term disability benefits.

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