Employer argued pro-dog policy was important recruitment, retention tool in IT industry
Staffing agreements with clients stated that agency was employer
'The goal for us is inspiring our employees with this renewed sense of optimism for the future'
But women, people of colour, working parents, and remote workers say support and culture lacking
Government says they can 'distract from negotiations, prolong disputes'
Employers exploiting 'loophole' to 'indefinitely stall people's right to access justice,' says lawyer