Dealing with a star performer who’s a jerk (Toughest HR Question)

Abrasive leaders often don't know how behaviour comes across

Question: One of our most brilliant managers is also a little abrasive — a jerk, for lack of a better term. He does a great job and gets results, but runs roughshod over people in the process and doesn’t really care what other people think. What are some tactics for managing this type of star performer?”

Answer: Let’s call a spade a spade. The only reason this manager is free to behave in an abrasive fashion is because he is allowed, enabled and possibly even incentivized to do so. Had someone in the organization set clear boundaries and held this person accountable long ago, things would never have reached this point.

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