Clear communication the greatest challenge for IT people

Survey of CIOs shows that translating technical information into clear English is a big issue with techies.
||Last Updated: 04/08/2003

Forty-four per cent of chief information officers (CIOs) polled said that translating complex technical information into layperson's terms is their greatest challenge in working with end users.

The national poll includes responses from 270 CIOs from a random sample of Canadian companies with 100 or more employees. It was sponsored by RHI Consulting, a high-tech staffing firm.

CIOs were asked, "What do you see as the greatest challenge for technology professionals in working with end users?"