Different tactics help boost engagement

We Care Home Health, National Leasing and Molson Coors make annual list
By Amanda Silliker
|Canadian HR Reporter|Last Updated: 09/26/2011

At we care Home Health Services in Toronto, a recently hiredemployee received another job offer after she had been working for the company for about seven weeks. The new offer was better, and the other company could give her more hours, but she wasn’t interested in taking the position, said Barbara Toccacelli, director of human resources.

“She said, ‘But the president of the company knows my name. He comes down and asks me how my day is and you can’t find that at other companies,’” said Toccacelli, whose organization has 3,000 employees.

“Our managers really interact with employees and they think nothing of knocking on the president’s door and saying, ‘This is what I’m thinking.’”