AODA compliance: The next phase

Time to plan for complex Integrated Accessibility Standards Regulation
By Frances Jewett and Nicole Cormier
|Canadian HR Reporter|Last Updated: 01/13/2012

The Ontario government’s Accessibility for Ontarians with Disabilities Act (AODA) introduces incremental changes to disability inclusion and most businesses in Ontario have been implementing an accessible customer service policy and training staff according to the first AODA regulation.

Employers should be planning to meet the next requirements under the more complex Integrated Accessibility Standards Regulation where there are requirements to provide disability-inclusive information and communication, employment and transportation.

Employers can ease the transition by including these steps in business planning: