The hard facts on soft skills and e-learning

By Igor Kotlyar and Alan Saks
|Canadian HR Reporter|Last Updated: 07/18/2001

Until recently, e-learning has been limited largely to pages and pages of text, supplemented by images. More sophisticated e-learning programs incorporated short videos and interactive animated games — the kind where you would connect matching images on the screen. These approaches are fine from the perspective of knowledge acquisition. However, they are not effective for skill acquisition.

Watching hours of “Who Wants to be a Millionaire” can make someone a whiz at trivia; watching hours of soccer won’t make anyone an awesome soccer player.

Skills are best acquired though practice. This is particularly true in the case of soft skills for two major reasons.