5 steps leaders should take to engage workers

Leveraging passion, enthusiasm leads to an invested, loyal and motivated workforce
By Anita Caputo
|Canadian HR Reporter|Last Updated: 02/14/2012

A few months ago, I was inspired by an enthusiastic and passionate leader, John Furlong, CEO of the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC). Driven by his personal vision to improve the fabric of Canadian society, his dream was to bring the Olympic spirit through the front door of every home to build a better Canada.

Not only did Furlong have a vision, he also had the skill to build a cohesive team aligned with this vision — and he kept them engaged by maintaining trust and respect.

He understood the key to maintaining employees’ trust and respect is the knowledge that work is an emotional experience — emotion is involved in all aspects of our decisions and actions.