Ending workplace Cold War

HR can work to regain cohesion, ‘same team’ mentality and trust in the wake of bitter negotiations
By David Dyck and Eric Stutzman
|Canadian HR Reporter|Last Updated: 02/28/2012

While collective bargaining seldom results in a strike or lockout, workplaces often see an increase in tension and team division both during and after negotiations. In the worst cases, this divided mentality devolves to a workplace version of the Cold War.

So what can HR professionals do to help a company cope? Prior to bargaining, during bargaining or post-bargaining, HR’s overarching goal is the same: Influence all parties to regard one another as members of one team working on the same challenges for the benefit of all.

Understanding conflict escalation and change