Web technology fails to meet HR expectations

No plans to decrease corporate investment
|hrreporter.com|Last Updated: 04/09/2003

Even though HR professionals are disappointed with the results they have achieved with Web-based technology, that dissatisfaction hasn’t diminished their enthusiasm.

A new survey conducted by consulting firm Towers Perrin reveals that, despite the fact that Web technology has failed to meet many companies’ expectations, they are still planning to maintain and even increase spending in this area.

The results appear in Towers Perrin’s first e-Track survey. The survey was conducted via the Web and reached 233 executives across North America. Towers Perrin plans to poll a panel of executives on a regular basis – every two to three months – on technology’s impact on companies and their relationship with their employees.