Breaking HR’s vicious cycle

Few HR departments have the time to determine the value of an HR system, and therefore never get one.
By David Brown
|Canadian HR Reporter|Last Updated: 11/28/2001

Three years ago, when professional services firms Price Waterhouse and Coopers & Lybrand merged to form PricewaterhouseCoopers (PwC) it was clear they would need a new global HR system.

There were 150,000 people in 150 countries with information scattered around on multiple systems and databases.

“You can’t manage your organization without managing your people data,” said Sheona Campbell, senior HR Manager and HRMS Project Leader for PwC Canada. But while it was obvious a new HRMS was needed, Campbell and a team of HR professionals from around the world were given the task of proving to the rest of the organization why PwC needed the new system anyway.