Keeping remote workers accountable

Results-driven approach, ground rules can make a difference
By Gena Griffin
|Canadian HR Reporter|Last Updated: 03/11/2013

Efficiency and cost savings are key reasons employers allow employees to regularly or occasionally work from home or some other location outside a firm’s main facility. And powerful, cost-effective mobile technologies, wireless communications and online collaborative work applications have made it easier than ever for businesses to support these arrangements.

Offering remote working opportunities can also be a powerful recruitment and retention tool — many people expect to have greater flexibility to work remotely, at least occasionally.

But ensuring that these unseen workers remain productive can be a challenge for managers — especially those lacking experience supervising off-site workers. By understanding the barriers of remote working arrangements, however, supervisors can keep these employees as accountable — and engaged — as their on-site counterparts.